Effective Date: Wednesday, July 15, 2026

Shipping Policy for AlobeShop.com

Thank you for shopping with AlobeShop.com. We are committed to providing a reliable, transparent, and efficient shipping experience for our customers. Please review this Shipping Policy before placing an order.

Marketplace Shipping

AlobeShop.com is an online marketplace where independent vendors sell products directly to customers. Each vendor is responsible for preparing, packaging, and shipping orders in accordance with our marketplace standards.

Shipping Carriers

Orders are shipped using DHL and USPS. The shipping carrier selected for your order may vary depending on the destination, package size, shipping method, and vendor fulfillment requirements.

Order Processing

Most orders are processed within 2–5 business days after payment has been successfully received.

Processing times may be longer during:

  • Holidays
  • Weekends
  • High-volume sales events
  • Severe weather or other unforeseen circumstances

Processing times may also vary depending on product availability and vendor fulfillment schedules.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, when available.

Shipping Times

Estimated delivery times begin once an order has been shipped. Typical delivery estimates are:

Domestic Orders (United States)

  • DHL: 2–7 business days
  • USPS: 2–7 business days

International Orders

  • DHL: 5–14 business days
  • USPS International: Delivery times vary based on the destination and selected shipping service

Delivery estimates are provided for convenience only and are not guaranteed.

Shipping Rates

Shipping charges are calculated during checkout based on factors including:

  • Destination
  • Package weight
  • Package dimensions
  • Vendor location
  • Selected shipping carrier and service
  • Applicable taxes and fees

International shipments may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless otherwise stated, these charges are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number, when available. Tracking information may take up to 24 hours to become active after the carrier has received the package.

Multiple Vendors

If your order contains products from multiple vendors, your items may be shipped separately and may arrive on different delivery dates. Separate tracking numbers may be provided for each shipment.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.
AlobeShop.com and its vendors are not responsible for delays, returned shipments, lost packages, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please notify us within 7 days of the expected delivery date or the date the damaged package was received.

    When contacting us, please include:
  • Your order number
  • A description of the issue
  • Photographs of the damaged item(s) and packaging, if applicable

We will work with the vendor and the shipping carrier to investigate the issue and determine an appropriate resolution.

Delivery Delays

While we strive to ensure timely delivery, AlobeShop.com and its vendors are not responsible for shipping delays caused by circumstances beyond our reasonable control, including but not limited to:

  • Weather conditions
  • Customs inspections or processing
  • Carrier delays
  • Natural disasters
  • Labor disruptions
  • Government actions
  • Incorrect shipping information provided by the customer
  • Other unforeseen events beyond our control

International Shipping

International orders may be subject to customs inspections, import duties, taxes, brokerage fees, or other charges imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated. Customers are responsible for ensuring that products ordered comply with the import laws and regulations of their destination country.

Contact Us

If you have any questions regarding shipping or your order, please use the contact information that will be provided on AlobeShop.com before the website launches.

We appreciate your business and thank you for shopping with AlobeShop.com.